Free worldwide shipping · Any two tees, $10 off with code PAIR · 15% off your first order with code WELCOME15 · Printed to order, ships in 2 to 5 days · Free worldwide shipping · Any two tees, $10 off with code PAIR · 15% off your first order with code WELCOME15 · Printed to order, ships in 2 to 5 days · Free worldwide shipping · Any two tees, $10 off with code PAIR · 15% off your first order with code WELCOME15 · Printed to order, ships in 2 to 5 days ·
Contact
PILOTS.GIFT · CONTACT
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One inbox, real people, and an answer within one business day.
01 · Go ahead
Get in touch
Whether it is a question about an order, a size you are unsure of, a design you would love to see, or help choosing a gift for the pilot in your life, write to us. Every message lands in the same inbox and is read by a person who knows the store.
If it is about an order, add the order number from your confirmation email and we can answer faster. If it is about a size, tell us your usual size and how you like a tee to sit, and we will point you to the right one. Buying for someone else? Tell us a little about them and we will suggest a few designs.
02 · Write to us
Send us a message
It reaches support@pilots.gift directly. No ticket numbers, no bots.
Cleared for takeoff. Coffee first
Every early show time
04 · Other ways to reach us
Other ways to reach us
support@pilots.gift
Email us any time. We answer every message within one business day, usually much sooner. Replies come from a person, never a bot.
Reply time
Within one business day
Write any time, from any time zone. A reply usually comes the same day, and always within one business day, Monday to Friday.
Company
Integrated Success Initiative LLC
San Diego, California, USA. Card charges appear as PILOTS.GIFT. Pilots.gift is an independent brand.
support@pilots.gift
ISIC, LLC
DBA: Pilots.gift
San Diego, CA 92124, USA
Easily distracted by airplanes
Every time one goes over
05 · Before you write
Quick answers
Orders
Where is my order?
Every tee is printed after you order it, in 2 to 5 business days, then shipped free with a tracking link sent by email. Delivery is 3 to 6 business days in the US and 5 to 20 elsewhere, depending on the country. See the shipping policy.
Returns
Wrong size, damaged or misprinted?
Damaged, misprinted or wrong item: email us within 30 days with a photo and we reprint it free or refund you in full, no need to send anything back. Sizes are printed to order, so please check the size chart before you buy. See returns and refunds.
Sizing
Which size should I take?
Every tee is the Comfort Colors 1717, a relaxed unisex heavyweight cut. Most people take their usual size; for a closer fit go one down, for the classic boxy look go one up. Buying for someone and unsure? Size up: a roomy tee gets worn. Size chart on every product page.
Pilots.gift is an independent brand. It is not affiliated with, endorsed by, or connected to any airline, aircraft manufacturer, flight school, aviation authority, or armed service.
PILOTS.GIFT
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Wherever you are flying next